Panamura Nenasala Services

1 High Speed Internet and e-mail Services
2 Computer Training Courses ( Government Approval)
3 Information Relation Centre/ Information Browsing
4 Internet Government Services
5 Language Training Courses
6 e-Channelling
7 e-Commerce
8 e-Business
9 Computer Entertainment Services
10 Job Banking Services
11 Watching Internet and Radio Services
13 Career Guidance Services
14 Vocational Training Services
15 Telephone (Local, IDD and Internet Call)
16 Fax
17 Photocopy / Scanning / Binding / Laminating / CD, DVD Writing
18 School Stationeries
19 Type setting
20 e-Library
21 e-Learning
22 BPO Services
23 Telephone Cards and Reloads

Blood Donation Programme at Panamura Nenasala On 04th October 2008

We are committed to increase e-Literacy, Internet e-mail service, IT training courses, Telecommunication services, BPO services, carrier guidance, Vocational training, and strategic partnership with IT industry and community development. Here, you will have the opportunity to explore the ICT archives.

We organized a Blood donation programme under the given bellow objectives on 04th October 2008 at Panamura Sri Kavantissa Rajamaha Viharaya Temple.
1 Get in to energy for war heros of Sri Lankan
2 Commemorate World Child and Adults day of the year
3 Build frendly feeling with communities

ෙල් දන්දීෙම් ජාතික මහා කදවුර

පනාමුර නැණසල මධ්‍යස්ථානෙය් ෙතවර්ෂ පූර්ණය නිමිත්ෙතන් ෙලා්ක ළමා හා වැඩිහිටි දිනය සමරමින් රට ජාතිය ෙවනුෙවන් අභීතව සටන් වදින රණවිරුවන්ට උපහාරයක් වශෙයන් ෙල් දන්දීෙම් ජාතික මහා කදවුරක් 2008 ඔක්ෙතා්ම්බර් 04 දින පනාමුර නැණසල මධ්‍යස්ථානෙය්දී පැවැත්වීමට අවශ්‍යය කටයුතු සංවිධානය කර අැත ඔබ සැමට අාරාධනා.

What is Sri Lankan BPO Industry

What is BPO?
Outsourcing is the delegation of work from an organization/company to a service provider company, where the service provider company typically carries out the same work cheaper and more effectively than the company which is outsourcing. Companies outsource work primarily to gain cost advantages, efficiencies and expertise.
Business Process Outsourcing (BPO) is the act of transferring some of an organization's repeated business processes to an outside service provider to achieve cost reductions while improving service quality. The outsourced business process can be a core or a non core function to the company.
With the advancement of information communication technology, outsourcing has become a global megatrend. The BPO industry potential is estimated to be a staggering 150 billion US dollars, which only a fraction of this is actually being outsourced. Counties like India and Philippines have created millions of jobs in BPO sector.

Typical areas of work in a BPO

While almost anything can be outsourced, several key industries are leading the outsourcing wave, and in response to this, BPO companies have begun to specialize in these areas.
Following are some of the key areas:Medical Transcriptions, Financial Analysis, Finance & Accounting, Investment Research, Customer Service, Travel, Insurance, Banking, Logistics, Manufacturing, Retail, Healthcare, Legal, Engineering.
As you can see from the above list, there is a wide spectrum of work areas that a BPO company could be engaged in. Typically, a BPO company will focus on few business process areas to build competencies. Depending on the focus area of the company, the work in a BPO can vary from providing customer support (e.g. answering customer calls), processing transactions (e.g. processing insurance claims), to high end research (e.g. investment research).

What are the skills required for getting in to a BPO

Skills required to get in to a BPO can vary from just having good communication and analytics skills, OL/ALs to MBA’s & PhDs. The skills requirement varies significantly from company to company based on what business process they provide for the clients. It is almost better to find out a company that matches your skills than getting trained in to get in to a BPO. The good news is that, many BPO companies have broken down the business processes in a way that even people with little or no skills can get quickly trained to work in these companies.
Generally, it helps to have some level of computer skills (the ability to operate a computer), communication skills, especially in English and skills to work in a team environment. As such, with basic level of skills many people can get a good job in a BPO company.
The Higher end BPOs, also called KPOs (Knowledge Process Outsourcing) generally requires a specialized skills. For example, accounting and finance, investment research and engineering related BPOs typically require high-end skills such as a degree is specific area or a trade certification. These BPOs attract people who are typically already working in a related field in other companies or people who study for specialized degrees.
Many companies also make a significant investment in training employees on an off the job to help people get in to their companies and to advance in their careers.

How to get a job in BPO Company in Sri Lanka?

BPO is a fast growing vibrant sector of employment in Sri Lanka. Many global and local BPO companies have operations in Sri Lanka. WNS, TimeX BPO, Office Tiger, HSBC Data Processing Limited, Amba Research, Aviva are few of the leading companies.
All most, all the BPO companies hire people though out the year and the best way is to approach the company direct. Most of the companies, have information and instructions on how to apply on their web sites (www.ITpro.lk Company Directory will soon carry a list of companies to help you directly apply for a job).
Increasingly, BPO companies are also focusing on career fairs and special hiring events to recruit people. Some companies, will do walk-in-interviews at these events and it pays for you to come prepared with a CV. You may even walk out with a job!

Nenasala Centre Photos

Web Content Development Training Programme 26th and 27th Agust 2008

I participate good content management System trainng programme at SLIDA organized by ICTA

Annual Trip 2008 of Panamura Nenasala Users

We organized Annual Trip 2008 of Panamura Nenasala Users for visit Galle Ancient places and public places.

Date: 2008-07-30

Visited Places are:

• Hikkaduwa Corel Garden


• Galle fort


• Galle hitorical Museium


• Martin Wickramasingha Museium


• Matara Duwe Temple


• Veherahena Temple at Dickwella

BPO Project of Panamura Nenasala

Business process outsourcing (BPO) contains the transmission of processes along with the associated operational activities and responsibilities, to a third party with at least a guaranteed equal service level and where the client contains a firm grip over the (activities of the) vendor for mutual long term success. BPO is positively related to the search for more efficient organizational designs: cost reduction, productivity growth and innovative capabilities. Hence, a source for strategic advantage.
Traditionally, BPO is undertaken by manufacturing firms. For instance Coca Cola, where almost the entire supply chain is outsourced and the company is essentially becoming a marketing organization.[1] However, BPO is nowadays rapidly conquering the service oriented firms as well. A well-known example is provided by the Bank of America, who outsourced their entire HR function to Exult, one of the leading Human Resources BPO vendors.[2]
BPO is often divided into two categories: back office outsourcing, which includes internal business functions such as billing or purchasing, and front office outsourcing, which includes customer-related services such as marketing or tech support. The endless opportunities IT provides, stimulates (cross-border) BPO activities. BPO that is contracted outside a company's own country is sometimes called
offshore outsourcing. BPO that is contracted to a company's neighboring country is sometimes called nearshore outsourcing.
Use of a BPO as opposed to an application service provider (ASP) usually also means that a certain amount of risk is transferred to the company that is running the process elements on behalf of the outsourcer. BPO includes the software, the process management, and the people to operate the service, while a typical ASP model includes only the provision of access to functionalities and features provided or 'served up' through the use of software, usually via web browser to the customer. BPO is a part of the outsourcing industry. It is dependent on information technology, hence it is also referred to as information technology enabled services or ITES. Knowledge process outsourcing and legal process outsourcing are some of the subsets of business process outsourcing.

http://www.ecseva.lk Ratnapura/Sri lanka BPO Website

Cut from Digital Thinker digital.thinker.sl gmail.com>

Launching the BPO Mart Project by Panamura Nenasala

පනාමුර නැණසල මගින් දියත් කිරීමට නියමිත BPO ව්‍යාපෘතිය නොබෝදිනකින් විවෘත කිරීමට නියමිතය. එමගින් ලංකාව තුළැති තොරතුරු තාක්ෂණික සේවා අවශ්‍යතාවයන් පහසුවෙන් හා පහසු මිලට කරවා ගැනීමට ජනතාවට අවස්ථාව උදාවන අතර රැකියා විරහිත ග්‍රාමීය තරැණ තරැණියන් වෙත නව රැකියා අවස්ථාවන් උදාකිරීමටත් අවස්ථාව උදාවනු ඇත. ඊට අදාල ගිවිසුම 2008-04-22 වන දින ICTA ආයතනයේදී අත්සන් තබනු ලැබීය. ඒ සදාහා ICTA ආයතනය වෙනුවෙන් ප්‍රධාන විධායක නිලධාරී රොෂාන් දේවපුර මහතා ද පනාමුර නැණසල වෙනුවෙන් කළමණාකරැ ජයන්ත සමන් කුමාර මහතා ද අත්සන් තබනු ලැබීය.

How add Sinharajaya for the New Seven Wonders of the World

New Seven Wonders of the World is a project that attempts to revive the Seven Wonders of the Ancient World concept with a list of modern wonders. A popularity poll was organized by the private New 7 Wonders Foundation, with winners announced on July 7, 2007 in Lisbon, Portugal.[1]The Swiss-based non-governmental, non-profit foundation[not in citation given] New 7 Wonders Foundation claims more than 100 million votes were cast through the Internet or by telephone. Since nothing prevented fans, government or tourism agencies from casting multiple votes, the poll is considered "decidedly unscientific".[2] According to John Zogby, founder and current President/CEO of the Washington-based polling organization Zogby International, New 7 Wonders Foundation drove “the largest poll on record”.[1]The New 7 Wonders Foundation, established in 2001, is committed to investing 50% of excess revenue in global good causes related to monument preservation and reconstruction. It has relied on private donations, the sale of merchandise such as shirts and cups, and revenue from selling broadcasting rights to obtain funds.[3]The program drew a wide range of official reaction. Some countries touted their finalist and tried to get more votes cast for it, while others downplayed or criticized the contest.[2][1] After supporting the New 7 Wonders Foundation at the beginning of the campaign, with providing advice on nominee selection, UNESCO has distanced itself from the undertaking in 2007. [4] [5] Many monuments were supported by dedicated websites or strong placements on national websites. National figures and celebrities promoted the New 7 Wonders campaign in many countries. [6]
New 7 Wonders
This project offered the public the opportunity to vote for the new seven wonders of the world. Results were announced on 7 July 2007.
http://www.new7wonders.com

Happy New Year 2008

New Day, New Hopes, New Plans, New efforts, New Creativity,
Bless each day of your life with Happy new year

What is CAL learning System

Computer Aided Learning System with E5 ( CAL)
Read Morehttp://www.jayanthacom.blogspot.com/

පනාමුර නැණසල සිරිපා කරුණා කරන ලද වගයි.

පනාමුර නැණසල කාර්යය මණ්ඩලය සිය පවුල්වල සාමාජිකයන් සමග ශ්‍රී පාදස්ථානය වැද පුදා ගතිමි.

පනාමුර නැණසල කාර්යය මණ්ඩල‍‍යේ හා එම පවුල්වල සාමාජිකයන් අතර සුහදත්වය වර්ධනය කිරී‍මේ අරමුණින් ශ්‍රී පාදස්ථානය කරුණා කිරීම වෙනුවෙන් 2008-03-20/21 යන ‍දෙදින වන්දනා චාරිකාවක් සංවිධානය කරන ලදී.

ගමන් මාර්ගය- රත්නපුර පලාබද්දල හරහා ශ්‍රී පාදස්ථානය
සහභාගිත්ව පිරිස - 25 (කාර්යය මණ්ඩලය හා එම පවුල් වල සාමාජිකයන්)
පනාමු‍‍‍‍ර සිට පිටත්වීම - 2008-03-20 ‍පෙ.ව 10.00
නැවත පනාමුරට පැමිණිම- 2008-03-21 ප.ව. 11.00

Telecentre Family Marketing Management Workshop-Ratnepura District

ෙටලිෙසන්ටර් ෆැමිලි අනුග්‍රහෙයන් පැවැති නැණසල නව ෙස්වාවන් හදුනාගැනීෙම් වැඩමුළුව 2008-03-10
නැණසල නව ෙස්වාවන් හදුනාගැනීෙම් වැඩමුළුවක් ෙටලිෙසන්ටර් ෆැමිලි ව්‍යාපෘතිෙය් උපෙද්ශකත්වෙයන් නිවිතිගල නැණසල මධ්‍යස්ථානෙය්දී 2008-03-10 වන දින ෙප.ව. 9.00-4.00 දක්වා පැවැති අතර ඒහිදී හදුනාගත් නව ෙස්වාවන් පහත දැක්ෙව්.

Workshop Conducted By:
Marketing Cousaultant: Lecture Priyantha Wijewardana, Unicersity of Peradeniya.
Lecture : Sumudu Silva, Unicersity of Peradeniya.

Organized By:Miss. Dilini GunasekaraBussines Development Manager- Telecentre Family

Facilitate By:Mr. Kumaratunga, Instructor, Nenasala - Nivithigala.

Attendance:
Nivithigala Nenasala, Panamura Nenasala, Balangoda Nenasala, Kandegama Nenasala, Udawalawa Nenasala, Lellopitiya Nenasala, Thorakolayaya Nenasala,

New Value Added Services:

1 Add/Paper News Collection Centre/ News Agencies/Messenger Services
2 Primary Data Collection/Data Centre
3 Google Mapping Service
4 Online Payment Systems
5 HSBC and Insurance Money Collection Centre
6 Share Market Information Centre Service / Stock Exchange Service
7 Agriculture Information / Agri Clinic Centre Service
8 Red Book Data Collection Centre
9 Web Hosting Facilitator
10 Online Course e-Facilitators
11 Domestic Resource Marketing
12 Courier Services (DHL, TNT, Ceylinco etc.)
13 Data conversation Service (Valuable Certificates Digitising Service)
14 IP Camera Developing Service
15 Online Property Trading
16 o/L, A/L Group Tuition Service
17 Eco Tourism
18 Mass Media Agencies
19 Digital Architecture Design (AutoCad)
20 Web Developing
21 Text Typing BPO System Service

Advantage of BPO

An important aspect of business process outsourcing is its ability to free corporate executives from some of their day-to-day process management responsibilities. Once a process is successfully outsourced, they get more time to, explore new revenue streams, accelerate other projects, and focus on their customers.
By outsourcing their back office operations to third world countries, companies have the following advantages:
Achieve cost reductions – this is made possible through process improvements, reengineering, and use of technologies that reduce and bring administrative and other costs under control.
Key in on company's main business – with the day-to-day back office operations taken care of, the management is free to impart more time to building the company's core businesses
Obtain outside expertise – Rather than recruiting and training personnel, BPO ensures that domain experts from another company provide the needed guidance and skills.
Meet constantly changing customer demands – many BPO vendors provide the management with flexible and scalable services to meet the customers’ changing requirements, and to support company acquisitions, consolidations, and joint ventures
Achieving revenue increases – by outsourcing non-core processes, companies can focus on increasing their sales and marketshare, develop new products, expand into new markets, and enhance customer service and satisfactions.

What is BPO Industry

BPO is the act of transferring some of an organization's repeated non-core and core business processes to an outside provider to achieve cost reductions while improving service quality. Because the processes are repeated and a long-term contract is used, outsourcing goes far beyond the use of consultants. If done well, BPO results in increasing shareholder value. The main difference between BPO and more traditional IT outsourcing is that BPO offers companies a way of achieving transformational outcomes much more quickly. In a typical BPO contract, a service provider takes over a specific corporate function. Effective BPO encompasses much more than just changing who is responsible for performing the process. In BPO, the outside provider not only takes on the responsibility to manage the function or business process, but also re-engineers the way the process has been traditionally done.
The next generation of Business Process Outsourcing has emerged as a priority for businesses looking to better options in managing their application portfolios. The first wave offered low-cost, off-shore development labor, but today firms are demanding new, less risky options for applications that are strategic, complex, or mission-critical, while still taking cost into consideration. Outsourcing has moved from a niche technology management tool to a mainstream strategic weapon. Business Process Outsourcing leverages process driven efficiencies in terms of organizational excellence, responsiveness & branding, financial efficiency and customer relationship. BPO is emerging as a powerful and flexible approach that business leaders can use to achieve a wide range of tactical and strategic aims.
The most common business process that gets outsourced is call centers. Call centers and Help Desks of many multi national and fortune 500 companies are being outsourced to low waged, English speaking countries such as Philippines and India. Countries like India with vast IT human resources are also attracting outsourcing from American IT/Technology companies to outsource their IT Help Desks. Many of these help desks are state of the art with latest Help Desk software and help desk hardware with technical savvy IT graduates behind them answering your questions.

Panamura Nenasala Annural Trip-2008

පනාමුර නැණසල සේවා පාරිභෝගිකයන් සමග ෙලා්කාන්තය තරණය කරන්නට ගිය වගයි.

පනාමුර නැණසල තවත් ප්‍රජා සේවාවක් වන වර්ෂයක් පාසා සංවිධානය කරනු ලබන පරිසර අධ්‍යයන චාරිකාව 2008 වර්ෂයේ මුල් කාර්තුව වෙනුවෙන් මෙවර එය සංවිධානය කරනු ලැබූයේ නුවරඑළිය සිරි නැරඹීම සදහාය. ඒ අනුව 2008-02-25 වන දින නුවරඑළිය බලා පිටත්විය.

සහභාගිත්වය - පිරිස 46
නැණසල ඉ-සමාජයේ සාමාජිකයන්
පනාමුර නැණසල සන්නිවේදන සේවා පාරිභෝගිකයන්
2007/2008 නැණසල පරිගණක පාඨමාලා ශිෂ්‍ය ලාභීන්
දෙමාපියන්

නරඹන ලද ස්ථාන
හෝටන් තැන්න ජාතික වනෝද්‍යානය සහ ෙලා්කාන්තය
අඹේවෙල Highland කිරිපිටි නිෂ්පාදනාගාරය
වික්ටෝරියා උද්‍යානය ඇතුළු නුවරඑළිය රමණීය ස්ථානයන්

First ,One Gate BPO System in Sri Lanka

One Gate BPO System (e-Sri Lanka ව්‍යාපෘතියකි)


ශ්‍රි ලංකාවට අ‍ෙව්ණික BPO කර්මාන්තයක් ගොඩනැගීම උදෙසා ඉ-ශ්‍රී ලංකා ව්‍යාපෘතිය යටතේ ක්‍රියාත්මක eSDI ව්‍යපෘති අනුග්‍රහය යටතේ One Gate BPO System නමින් Online BPO System එකක් හ්‍රදුන්වා දීමට අප සූදානම් වේ.

පනාමුර නැණසල මධ්‍යස්ථානය මුලික කොටගෙන ICTA අායතනෙය් උපදේශකත්වෙයන් ෙමය ක්‍රියාත්මක කරනු ලැෙබ්.

ව්‍යාපෘති පසුබිම

ශ්‍රී ලාංකික තොරතුරැ තාක්ෂණය භාවිතා කරන්නවුන්ගේ ආර්ථික තත්ත්වය නගා සිටුවීම සදහා විවිධ වූ ක්‍රම වේදයන් සොයමින් සිටින ශ්‍රී ලංකාව Business Process Outsource නොහොත් BPO කර්මාන්තය පසු පස හඹායන ප්‍රවණතාවයක් මෑතක සිට දක්නට ලැබුණි. ඒ සදහා යොමු වූ විශාල පිරිසක් ව්‍යාජ BPO තැරව්කරැවන්ට හසු වී තම ආර්ථිකය විනාශ කරගත් බව අප කවුරැත් දන්නා කරැණකි. නමුත් BPO යනු ශ්‍රී ලංකාව වැනි තුන්වන ලෝකයේ රටවල් සදහා වැඩි ආර්ථික ප්‍රතිලාභයක් ගෙන දෙන කර්මාන්තයක් බව ඒ පිළිබද පර්යේෂණ මෙහෙයවන විද්‍යාඥයින් ප්‍රකාශ කරයි.

කරැණු එසේ වුවත් ශ්‍රී ලංකාවටම අවේණික වූ BPO කර්මාන්තයක් බිහිකර ගැනීම පිළිබදව පර්යේෂණයන් මෙහෙයවීමට ජාතියක් වශයෙන් අප බෙහෙවින් උනන්දු විය යුතුය.

මා මෙම ව්‍යාපෘතිය මගින් යෝජනා කරන්නේ දැනට ශ්‍රී ලංකාවේ සිදු කරනු ලබන තොරතුරැ තාක්ෂණය ආශ්‍රිත කාර්මාන්තයන් අන්තර්ජාලයට එක් කර ගත හැකි ක්‍රමවේදයකි. එමගින් එම කාර්යයන් වඩාත් පහසුවටත් ඉක්මනින් වඩා වැඩි ඵලදායීතාවයකින් යුතුව සිදු කර ගැනීමට හැකිවනු ඇත.

තවද එම ෙස්වාවන්ට අමතරව පහත ෙස්වාවන්ද ලබාදීමට බලාෙපාෙරාත්තු ෙව්.
ඔබ අදහස් කරන, ෙමයට එක් කළ හැකි තවත් ෙස්වාවන් තිෙබ් නම් එම ෙස්වාවන් මා ෙවත දන්වන ෙමන් කාරැණිකව ඉල්ලා සිටිමි.

• Language Translations (Tamil, Sinhala, English)
• Internet – eMail Trouble Shooting
• Computer Hardware Trouble Shooting
• Online Advising System
• Legal & Law
  Medical
  Agriculture
  Accounting
  etc
  
• Web casting
• Audio Teleconferencing
• Write board Service (Blog System)
• News Updated
• Net Call Service
• On Line English Class
• Advertising service (Radio, Ambulance, Cab service, Auctions, Vehicle sale etc.)

e-Mail : panamura.rkc@gmail.com

දැයට කිරැළ ජාතික ප්‍රදර්ශනය 2008

දැයට කිරැළ ජාතික ප්‍රදර්ශනය 2008 ෙපබරවාරි 07 දින සිට 10 දක්වා ෙකාළඹ බණ්ඩාරනායක අනුස්මරණ ජාත්‍යන්තර සම්මන්ත්‍රණ ශාලාෙව්දී පැවැත්විණි. ඒය නැරඹීම සදහා 2008 ෙපබරවාරි 09 වන දින මම ද සහභාගි විය.
එය දේශයේ ඉදිරි ගමන් මග කියාපාන කදිම ස්ථානයක් ලෙස මට හැගුණි.
W.A.J.S.K. Wickramaratne
Panamura Nenasala Operator

ජනාධිපති තුමාෙග් පණිවුඩය

අතිගරැ ජනාධිපති මහින්ද රාජපක්ෂ මැති තුමාෙග් පණිවුඩය

අතිගරැ ජනාධිපති තුමා නැණසල ගැන අදහස් දක්වමින් අතීතෙය් අාගමික ස්ථාන අාශ්‍රතව අප මුතුන් මිත්තන් දැනුම ෙක්න්ද්‍රීය වැඩසටහන්වල නිරත වූ අතර, ඒම ක්‍රමය යලි ස්ථාපිත කිරීමට නැණසලට හැකි බව පවසයි. නැවත අප අාගමික ස්ථාන සමග ඒකරාශී විය යුතු බව විශ්වාස කරන අතිගරු ජනාධිපතිතුමා රජයත් ෙම් සදහා යම් ෙමෙහවරක් කරමින් ගමට නැණසල බිහි කෙළ් ගෙම් තරුණයාට, ෙගාවියාට, දරුවාට නවීන ෙලා්කය සමග ගණුෙදනු කිරීමට බව අවධාරණය කර සිටී.

What is Panamura Nenasala

What is Nenasala
One aspect of the e-Sri Lanka initiative that the Agency will address is the current ICT infrastructure deficiencies in rural areas. A key objective of this programme is to establish multi-service community information centres, or Nenasala-s (Nenasala : meaning global knowledge centres), which provide access to Internet, telephones and other information services along with training etc. to the public in rural communities.
The central aim of Nenasala s is the delivery of positive economic, social and peace building impacts on a long term and sustainable basis. In the first phase of the current plan, it is estimated that around 500 Nenasala s will be created in North East and South regions by the end of 2007. Nenasala Support Institutions Nenasala s need managerial, logistical and technical support from institutions, which have professional expertise in the operations of community information centres. Nenasala initiatives will address the ‘to-build’ capacity of such Institutions, which will be known as Nenasala Support Institutions (Nenasala SI). As part of the planning process for the Nenasala implementation project, ICTA requested proposals from organisations that wish to establish themselves as Nenasala SIs. A mandatory criterion for a Full Service Nenasala SI was to submit a sub-proposal on how to set up a pilot Nenasala .